Last updated: Oct 29, 2025

1. Overview

Your privacy is important to me. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase training programs, or communicate with us online.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and respect the privacy laws of other jurisdictions, including the General Data Protection Regulation (GDPR) for clients outside of Canada.

By using our website or services, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of personal information from clients in Canada and abroad:

  • Contact details – name, email address, phone number, and mailing address

  • Health and fitness information – fitness goals, training history, and relevant health information you choose to share

  • Payment details – billing address and payment method (processed securely through third-party payment processors)

  • Technical data – IP address, browser type, device information, and how you use our site

We collect only the information necessary to deliver personal training, online coaching, and client support.

3. How We Use Your Informatio

We use your information to:

  • Deliver personal training and coaching services

  • Communicate with you about appointments, updates, and inquiries

  • Process payments and manage your client account

  • Send newsletters or promotions (only if you’ve opted in)

  • Improve our website, programs, and client experience

You can opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.

4. Legal Basis for Processing (International Clients)

For clients outside of Canada, we process personal information based on one or more of the following legal grounds:

  • Your consent (for marketing, communication, or use of optional data)

  • Contractual necessity (to deliver services you’ve purchased)

  • Legitimate interests (to operate and improve our business)

  • Legal obligations (to comply with applicable laws)

You may withdraw consent or object to certain types of processing at any time by contacting us.

5. Sharing Your Information

We do not sell or rent personal information. We may share it only when necessary:

  • With trusted service providers who help us operate our website, scheduling, or payment systems (these providers must protect your information)

  • When required by law, or to prevent fraud or protect our legal right.

If we transfer your data outside your country (for example, to Canada-based servers), we take reasonable steps to ensure it is protected according to this policy.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools (like Google Analytics) to improve functionality and understand visitor behavior. Cookies collect non-personal data such as IP addresses, browser types, and pages visited.

You can disable cookies in your browser settings at any time.

7. Data Security

We take reasonable precautions—technical, administrative, and physical—to protect your personal data from unauthorized access, misuse, or loss.

While no online service is 100% secure, we follow industry standards to safeguard your information.

8. Data Retention

We keep personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. After that, data is securely deleted or anonymized.

9. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletion of your data

  • Withdraw consent for certain uses

  • Lodge a complaint with a privacy authority if you believe your rights have been violated.

To make a request, email us at [Your Contact Email] with “Privacy Request” in the subject line.

10. Third-Party Links

Our website may link to other websites or services we don’t control. We’re not responsible for their privacy practices, so please review their policies before sharing information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

ATLAS RISE

Email: privacy@atlasrise.ca